Privacy Policy
Welcome to SANTUSHT, a web portal designed to help patients raise grievances for resolution by hospital staff.
1. Information We Collect
We collect the following information for identity verification and communication:
- Patient's mobile number
- Patient's email address for updates
- Unique Hospital Identification (UHID) for patient identity verification
2. Use of Information
We use the collected information for the following purposes:
- Identity verification of patients
- Communication with patients regarding grievance resolution updates
- Improvement of our services
3. Information Sharing
We do not share patient information with third parties except as required by law or with explicit consent.
4. Security
We take appropriate measures to secure the information collected to prevent unauthorized access or disclosure.
5. Changes to Privacy Policy
We reserve the right to update our privacy policy. Any changes will be reflected on this page.
6. Contact Us
If you have any questions or concerns regarding our privacy policy, please contact us at info[at]aiims[dot]edu.
This privacy policy was last updated on [Date].
Terms of Service
By using the SANTUSHT web portal, you agree to the following terms:
1. User Responsibilities
Users are responsible for maintaining the confidentiality of their account information and for any activities conducted under their account.
2. Grievance Resolution
SANTUSHT provides a platform for patients to raise grievances, and the hospital staff will make reasonable efforts to resolve these grievances in a timely manner.
3. Prohibited Activities
Users are prohibited from engaging in any activities that may disrupt the functioning of the web portal or compromise the privacy of other users.
4. Modification of Services
SANTUSHT reserves the right to modify or discontinue services at any time without prior notice.
5. Governing Law
These terms are governed by and construed in accordance with the laws of [Your Jurisdiction].
6. Contact Information
For any questions or concerns regarding the Terms of Service, please contact us at legal[at]aiims[dot]edu.
These Terms of Service were last updated on [Date].