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Urgent Assistance 24*7: Facing an emergency? Reach out for immediate support and expert help. We're here around the clock to provide the assistance you need in critical situations. Your well-being is our top priority.

Raise Grievance Give Feedback

About SANTUSHT

SANTUSHT, empowers you to voice your concerns and aids in resolving grievance promptly. It is accessible 24*7 as we prioritize your well-being. Share your feedback seamlessly to help us enhance your helathcare experience. Your input shapes our commitment to compassionate care, ensuring satisfaction and trust in every step of your journey.

Elevating Patient Care with Compassion, Accessibility, and Continuous Improvement.

Your voice matters. Prompt resolutions, 24*7 support. Seamless feedback shapes compassionate care. Your satisfaction, our commitment.

  • SANTUSHT excels in efficient grievance resolution, ensuring swift and satisfactory solutions for patients.
  • Efficiently collect and process feedback, enhancing our services for optimal patient satisfaction.

SANTUSHT, our patient grievance and feedback portal, offers round-the-clock support, efficiently resolving grievances, and valuing patient feedback for continuous improvement. Empowering your healthcare journey with prompt, compassionate service, we prioritize satisfaction and trust.

Patients got benefit from dedicated care, support, and efficient services.

Skilled team ensuring optimal care for your well-being always.

Grievances resolved, ensuring satisfaction and trust in our services.

Feedbacks we received till now to improve our patient care services

Services

Our comprehensive services prioritize your health and satisfaction. From prompt grievance resolution on our SANTUSHT portal to 24*7 support, our skilled team delivers compassionate care. Your well-being is at the heart of our commitment, ensuring a positive and personalized healthcare experience at every step.

Patient care

Committed to excellence, our patient care services prioritize well-being with personalized support and compassionate care.

Maintain hygiene

Stringently uphold hygiene standards, ensuring a safe and clean environment for optimal healthcare experiences always.

Resolve grievances

Swift, empathetic grievance resolution ensuring your concerns are addressed promptly and with care for optimal satisfaction.

Receive feedback

Getting feedback for continuous improvement, shaping our commitment to exceptional healthcare experiences.

Quality food

Delivering quality, nutritious meals for your well-being, ensuring a healthy and satisfying dining experience.

Good hospitality

Exemplary hospitality services ensuring a superior experience with a focus on comfort, care, and satisfaction.

Departments

Our dedicated departments collaborate seamlessly to ensure your satisfaction. From responsive customer service to skilled medical professionals, we prioritize your happiness. SANTUSHT strives for excellence, fostering a positive and efficient healthcare experience. Your well-being is our collective commitment across every service area.

Hospital administration

Efficient administration: Nurturing health, managing care, and ensuring excellence in every aspect of your well-being.

The Hospital Administration Department at SANTUSHT ensures efficient operations, smooth coordination, and optimal resource management. With a focus on patient-centric care, our dedicated team upholds high standards, contributing to a seamless healthcare experience for all.

Sanitation

Clean communities, healthy lives: Sanitation Department, fostering well-being through hygiene and dedicated service.

Our sanitation department works tirelessly to maintain a clean and safe healthcare environment. Committed to stringent hygiene protocols, they ensure a sterile and comforting space, promoting optimal health and well-being for both patients and staff at SANTUSHT.

Civil

Building bridges of trust, laying foundations for progress. Strength, integrity, and community service unite us.

The Civil Department at SANTUSHT plays a vital role in creating a welcoming and comfortable environment for patients. From maintaining facilities to ensuring safety, our dedicated team contributes to a positive atmosphere, enhancing the overall patient experience.

Security

Safeguarding your well-being, ensuring a secure and protected environment for optimal care and comfort.

Our vigilant security department prioritizes your safety within the SANTUSHT portal. Employing advanced measures, we ensure secure access and protect your confidential information, fostering trust and confidence in every interaction. Your privacy is our utmost concern.

Testimonials

Our faithful testimonials reflect the heart of our commitment satisfied patients sharing their positive experiences. At SANTUSHT, real stories testify to our compassionate care, effective solutions, and the dedication of our staff. Trust in our services is built on the genuine voices of those we've served.

U will get best possible treatment in AIIMS DELHI ...FOR general medicine , gynec nd so on do visit new rajkumari nd for cancer ,neuro nd cardio, eye have individual hospital itself in the same ground for more info ask me in comment

Kannu Priya

Local Guide

Best of Best hospital in India.Aiims Hospital every facilities available here cleaned every area and .best doctor team There is no doubt that this place has great infrastructure and great building. Well maintained corridors. Staffs are also very generous.

Md. Sajid Hussain

Patient

Hospital ho to AIIMS jaisa.As this hospital helped me and my family in the conditions where we were unable to do something about it.Every thing is in order here , i know that every hospital has some things that we are not happy about it.

Vishal Singh

Patient

AIIMS Delhi friendly nature towards patients .Guards teams very helpfull here ,with guards nothing is possible .In AIIMS have many departments like Dr.Rajendra Prasad centre for Ophthalmic science for eyes related problems department.

Shivani Barhela

Patient

AIIMS is a Top Institute for training of doctors, nurses and other paramedical personnel. This is the India's largest government hospital. It provide multi speciality service free of cost to everyone. The service of this hospital is fantastic.

Sangam Singh

Patient

Frequently Asked Questioins

Explore our comprehensive FAQ section for instant answers to common queries. SANTUSHT strives to enhance your experience by providing clear and concise information. Easily navigate through frequently asked questions to gain insights into our services, ensuring a seamless and informed journey for every patient

  • Log in to your Santusht account, navigate to the "Submit Grievance" section, and follow the simple steps to provide details and seek resolution.

  • Yes, Santusht is accessible round-the-clock to address your concerns and provide support whenever you need it.

  • Check the "Grievance Status" section on SANTUSHT to monitor the progress of your submitted grievance in real-time.

  • Yes, SANTUSHT values anonymous feedback. You have the option to submit your thoughts without revealing your identity for a confidential response.

  • SANTUSHT employs robust security protocols to safeguard your personal information, ensuring strict confidentiality and compliance with privacy standards.

Contact

For personalized assistance, our Contact Us section ensures swift communication. Reach out to SANTUSHT anytime for immediate support or information. Our dedicated team is ready to address your concerns, providing the help you need promptly. Your well-being is our top priority, and we're here for you.

Our Address

All India Institute Of Medical Sciences, Delhi

Ansari Nagar, Delhi 110029

Email Us

patientcare[at]aiims[dot]edu
care[at]aiims[dot]edu

Call Us

011-26588500
011-26588900

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